Arbitrail is a full operations infrastructure for scaling companies. We provide four scaling engines that makes the difference: dedicated teams, CX as a service, AI-native workflows, and entity setup across Singapore and the Philippines.
The client playbook from 2018 to 2022 is broken. The teams winning in 2026 are the ones that picked a stack that handles all three at once.
Domestic comp inflation, real-estate overhead, and post-pandemic burnout have pushed fully loaded cost-per-FTE in the US, UK, and EU to record highs. Teams that need to hire 10 to 100 seats this year cannot afford to hire them at home.
Tier 1 support, basic data entry, simple verifications, repetitive QA. Anything mechanical is being absorbed by AI deflection. Clients do not want a vendor that ignores this. They want a vendor whose model assumes it.
Most growth-stage companies juggle five or more vendors for operations: one BPO for support, a separate firm for entity setup, an AI vendor, an EOR provider, a different agency per market. Procurement pain, integration nightmares, accountability gaps when something breaks.
Companies come to us when traditional hiring breaks down. Here's what we fix.
In-house recruiting takes 60+ days. Our pre-vetted talent pool and EOR infrastructure means your team is live and productive in two weeks.
Direct ops in Singapore and the Philippines, partner network across the rest of SE Asia. We handle EOR, payroll, taxes, benefits, and labor law in every market we deploy in.
One predictable monthly fee covers salaries, benefits, HR overhead, payroll, and compliance. No facilities, no hidden costs, no headcount tax.
Each Arbitrail segment is purpose-built for a specific operational need. Use one or combine them for end-to-end growth.
We handle HR, payroll, compliance, and onboarding so you can focus on running your business. Pre-vetted talent, fully integrated into your team.
Full-spectrum CX operations with amendments, escalations, supplier coordination, and multi-tier support, available 24/7 across languages.
Ava is our AI engine that automates complex workflows, handles customer interactions, and gets smarter with every engagement. Human-level quality, machine scale.
Arbitrail Core runs the corporate stack for your Singapore or Philippines entity. Two countries, seven services, one contract. Incorporation, nominee director, secretary, registered office, banking, annual financials, bookkeeping.
Ava handles repetitive, high-volume tasks at human-level quality. She learns from every interaction, integrates with your stack, and operates 24/7, so your people can focus on work that matters.
A structured, nine-stage onboarding and operations playbook, from pre-launch alignment through go-live and ongoing growth.
Every segment we run was rebuilt around the assumption that AI absorbs the floor and humans own the ceiling. Here is what that looks like in production today.
Pods deployed inside your tools come with copilots tuned to your runbook. Agent assist, drafting, summarization, internal Q&A. Every hire is trained to use AI as a force multiplier, not as a threat.
The CxaS workstream deflects a significant share of common L1 tickets before they hit a human. The remainder routes to a structured human queue with full context. Cheaper unit cost, higher CSAT.
Where off-the-shelf AI does not fit, Ava builds it. Document understanding pipelines, multi-tool agents, voice agents, custom RAG over your private corpus, internal copilots tuned to your business logic.
Verify is our hosted live KYC product. Customer connects on video, AI-assisted operator checks ID, runs sanctions and PEP screens, captures liveness, returns a structured pass or fail. Stops at the human, finishes with a signed audit trail.
We do not sell AI. We sell operations that assume AI exists. Clients who need a vendor to pretend it is still 2019 should hire one of those vendors.
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Open CalendlyVerify is our hosted live identity verification service. Customer connects on video, an AI-assisted operator checks ID, runs sanctions and PEP screens, captures liveness, and returns a structured pass or fail with a signed audit trail.